Refund Policy for Bycom Solutions
Effective Date: 12 April 2024
Thank you for choosing Bycom Solutions for your web development needs. We strive to provide exceptional service and quality workmanship to all our clients. However, we understand that there may be instances where a refund is requested. Please review our refund policy below.
1. Eligibility for Refund:
- Refunds are only applicable to services provided by Bycom Solutions.
- Refunds will only be considered within 30 days of the initial purchase date.
- Customized services or products tailored specifically to the client's requirements may not be eligible for a refund.
2. Valid Reasons for Refund:
A refund may be issued under the following circumstances:
- Unsatisfactory Service: If you are not satisfied with the quality of service provided by Bycom Solutions, you may request a refund.
- Service Unavailability: If Bycom Solutions is unable to fulfill the agreed-upon services due to unforeseen circumstances, a refund may be issued.
- Duplicate Payment: If you accidentally make duplicate payments for the same service, we will refund the excess amount.
3. Refund Process:
To request a refund, please contact our customer support team at [email protected] within the eligible refund period. Please provide your order details, reasons for the refund, and any supporting documentation.
4. Refund Disbursement:
- Refunds will be processed within 7-10 business days of approval.
- Refunds will be issued to the original payment method used for the purchase.
- Bycom Solutions reserves the right to issue partial refunds or decline refund requests based on the circumstances of each case.
5. Non-Refundable Items:
- Domain Name Registrations: Fees paid for domain name registrations are non-refundable once the domain has been registered.
- Third-Party Services: Fees paid for third-party services, such as hosting fees or software licenses, are subject to the refund policies of the respective service providers.
6. Changes to Refund Policy:
Bycom Solutions reserves the right to modify or update this refund policy at any time without prior notice. Please review this policy periodically for any changes.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at [email protected].
By using the services of Bycom Solutions, you agree to abide by the terms and conditions outlined in this refund policy.
Thank you for choosing Bycom Solutions for your web development needs.